Terms of Use for the Brillnet Service

Version: 2026-10-12-clc.1

Last updated: 2026-10-12

§1. Definitions

Term Definition
Service Provider Brillnet Piotr Adamski, ul. Sienkiewicza 73/6, 90-057 Łódź, VAT ID: PL7321779060
User Person using the service at brillnet-app.com
Service Website available at brillnet-app.com
Electronic Services Services provided electronically within the Service, in particular the provision of informational content and operation of the contact form
Brillnet Products Pulsar GRC, Zmianowo, WM‑Admin, Recharge and other solutions developed by the Service Provider

§2. Scope of the Terms

  1. These Terms set out the rules for using the Service and the electronic services provided by the Service Provider.
  2. The Terms are made available free of charge in a manner that allows their acquisition, reproduction and preservation.
  3. Use of the Service constitutes acceptance of the rules governing current use of the site. Entering into a paid agreement with the Service Provider requires separate arrangements.
  4. If a separate set of terms or a separate agreement is published for a specific Brillnet product, that document shall take precedence with respect to that product.

§3. Types and Scope of Electronic Services

Within the Service, the Service Provider enables:

  • browsing information about Brillnet and Brillnet products,
  • access to informational, legal and security documents,
  • use of the contact form,
  • sending a request for an offer or a request for contact,
  • changing cookie settings and similar technologies.

The Service is informational and contact‑oriented. Product descriptions, including “coming soon” labels, do not guarantee availability by a specific date.

§4. Technical Requirements

To use the Service you need:

  • a device with Internet access,
  • a current web browser,
  • JavaScript enabled to the extent required by the Service’s functions,
  • an active e‑mail address if the user sends the contact form.

Some functions, such as remembering consents or securing the form, require the use of cookies, Local Storage or similar technologies. Details are described in the Cookie Policy.

§5. Rules of Use

The User undertakes to:

  • use the Service in accordance with law, good morals and the intended purpose of the Service,
  • not transmit unlawful content, content infringing third‑party rights or content that disrupts the operation of the Service,
  • provide truthful contact data when using the form,
  • not use the Service for automated data harvesting, load testing or security‑compromising activities without the prior consent of the Service Provider.

§6. Contact Form and Commercial Information

  1. Sending the contact form serves to handle the inquiry and does not constitute automatic formation of a contract.
  2. The Service Provider’s reply may contain information about products or services if it follows from the content of the inquiry.
  3. Conditions of cooperation, prices, deadlines, scope of implementation, support and any applicable SLA are determined individually or in the terms of the specific product.
  4. The Service currently does not provide independent user‑account registration or online payment on the brillnet-app.com site.

§7. Brillnet Products

  1. The current product website, legal package and applicable offer or agreement define the status and available scope of Pulsar GRC, Zmianowo/CrewShift, WM Administrator, Ariveno and other products.
  2. Planned solutions are labelled as planned. A website or registration being available does not activate every feature or remove its access conditions.
  3. Product information is informational and does not constitute an offer within the meaning of the Civil Code, unless expressly stated otherwise.
  4. Access to product applications may require a separate agreement, a separate set of terms, a user account or additional security rules.

§8. Obligations of the Service Provider

The Service Provider exercises due diligence to ensure the Service operates stably and securely. However, it may temporarily limit access to the Service, in particular due to:

  • technical work,
  • updates,
  • failures,
  • security incidents,
  • actions of infrastructure providers.

The corporate site brillnet-app.com is not covered by a guaranteed availability level unless otherwise agreed in a separate contract.

§9. Intellectual Property

  1. Content, graphic layout, trademarks, product names, code and elements of the Service are protected by law.
  2. Use of the Service does not transfer any intellectual‑property rights to the User.
  3. Copying, distribution or modification of Service elements beyond the scope of permitted use requires the Service Provider’s consent.

§10. Complaints and Reports

  1. Complaints or reports concerning the operation of the Service may be sent to: kontakt@brillnet-app.com.
  2. The report should include a description of the issue, contact data and the desired response method.
  3. The Service Provider replies to reports within a reasonable time, generally no later than 14 days after receipt of a complete report.

§11. Liability

  1. The Service Provider is liable for the operation of the Service to the extent required by mandatory law.
  2. The Service Provider is not liable for problems arising from the User’s device configuration, Internet provider outages, force‑majeure events or actions of third parties beyond its control.
  3. Content on the Service is informational. Business, legal, compliance or organisational decisions should be made after assessing the specific situation.
  4. The provisions of these Terms do not exclude or limit the rights of consumers or entrepreneurs acting as consumers where the law grants them broader protection.

§12. Personal Data

The rules for processing personal data are described in the Privacy Policy.

§13. Changes to the Terms

The Terms may be updated when the way the Service operates, the Brillnet offer, the tools used or legal regulations change. The current version is published on this page.

§14. Contact

For matters related to these Terms, please contact: